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DOT has issued an advisory regarding fraudulent QR codes on parking meters. These stickers direct users to third-party payment websites.

If you encounter a QR code on a parking meter, report it to ParkNYC by email or by phone.

If you've been victimized by this scam, you should also contact your bank or credit card company and law enforcement.

Report a parking meter QR code scam:

By Email

parknyc@flowbirdapp.com

By Phone

In May 2024, the Department of ¾ÅÉ«ÉçÇø began replacing existing Pay-And-Display meters in with Pay-By-Plate meters. Pay-By-Plate meters are touchscreen and have a larger solar panel.

Installation of new Pay-By-Plate meters began in Upper Manhattan.

Pay-By-Plate meters require motorists to enter their license plate information when paying for metered parking. After payment is complete, users are not required to display their receipt on their dashboard.

Always check posted signage and meters to confirm regulations and price.

Please note: Parking zones with existing Pay-And-Display meters will still require users to display their receipt.

More information, including the installation schedule, is available online.

DOT is piloting two commercial parking Pay-By-App programs. Vehicle operators must use the ParkNYC app and enter the ParkNYC Zone number provided on the sign for the block.

Learn more about Pay-By-App programs using the ParkNYC app.

Sixth Avenue Commercial Parking Pilot

DOT is piloting Pay-By-App commercial vehicle parking on parts of 6th Avenue between 14th Street and 23rd Street in Manhattan. These locations only accept payment through the ParkNYC app.

Overnight Truck Parking Pilot

DOT is piloting Pay-By-App overnight parking for trucks in Industrial Business Zones (IBZ). These locations offer 24-hour metered parking in 8-hour increments only through the ParkNYC app.

Pilot locations include:

• Flatlands/Fairfield IBZ in Brooklyn (Flatlands Avenue from Erskine Street to Fountain Avenue)
• Hunts Point IBZ in The Bronx (Ryawa Avenue from Manida Street to Halleck Street)
• Maspeth IBZ in Queens (56th Road from 43rd Street to 49th Street)

Parking meter rates and regulations vary by location. Check the posted signage and the digital display on the meter to confirm the rate and parking regulations.

Some locations are Pay-By-App only. For those locations, check the ParkNYC app for rates.

After you pay at the meter, it will issue a receipt showing the time you purchased to park there.

• At Pay-And-Display locations, motorists must display the meter receipt on their vehicle’s dashboard allowing enforcement agents to easily read the parking expiration time through the front window. Motorcycle owners are responsible for finding a way to comply with the requirement posted on the meter. 

• At Pay-By-Plate locations, where meters require users to input their license plate number, motorists do not need to display a receipt on the dashboard. The license plate number is associated with meter payment and can be verified by enforcement agents for proof of payment. 

• At Pay-By-App-Only locations, noted through the parking sign, motorists do not need to display a receipt. Like Pay-By-Plate locations, the license plate number is associated with parking payment and can be verified by enforcement agents for proof of payment.

• In Pay-N-Retain off-street parking facilities, enforcement agents get data directly from the machines. You should keep your receipt as proof of payment, as well as a reminder of when to return to your car. If you lose your receipt, you can't get another copy. 

Displaying Receipts on Motorcycles

To prevent theft or damage to the receipt, the Department of ¾ÅÉ«ÉçÇø (DOT) recommends that you use a clear plastic holder attached to your motorcycle with a lock or other device. Devices made for this purpose can be found in specialty stores. 

An illustration of such a device and other information about parking meters are available online.

All parking meters accept credit card payments.

After you insert a card for payment, the digital readout will indicate that a bank authorization is in progress. If the bank authorizes payment, the digital readout will indicate that payment has been approved, and the meter should issue a parking receipt. 

If the bank does not authorize payment, the digital readout will read "unreadable card," "not paid," or "not accepted," and the meter will not issue a receipt. The credit or debit card account will not be charged. You can use coin payment to get a receipt from the same meter or try your card at a different meter on the same block.

Parking meters accept payment 1 hour before meter regulations begin. In areas that offer mobile payment for parking, you may also pay ahead using the ParkNYC app or a web browser.

To pay ahead at a meter, you can purchase a receipt 1 hour before meter regulations begin and pay only for the time you park during hours when parking meter regulations are in effect.

For example, if meter regulations begin at 9 AM, you can purchase a receipt as early as 8 AM to pay for parking from 9 AM onward in accordance with the parking and meter regulations at the location where you want to park.

To learn more about the ParkNYC app, go to the ParkNYC Parking Payment page.

The New York City Parking Card is a pre-paid card that can be used for parking at parking meters and City-owned parking fields.

The City no longer sells Parking Cards, and you can’t refill cards that were bought previously. However, cards with a remaining balance are still accepted at parking meters throughout the City and do not expire.

Refunds are not issued for any unused funds or partially used cards.

To check the balance of a Parking Card, you must insert it into the meter. The meter will display the remaining balance on the card. After you deduct the amount you need to pay, the new balance will be displayed.

Drivers have a 5-minute grace period for parking meter and Alternate Side Parking zones. The law gives drivers an extra 5 minutes past the expired time on the parking meter receipt and Alternate Side Parking signs.

During the grace period, parking tickets cannot be issued.

You can request a refund for a parking meter that may have a payment problem. 

If you paid by credit or debit card, review your payment history to confirm that your card was charged for the transaction in question. Often, financial institutions post charges after the date of the actual transaction.

Refund requests must be made in writing. Please include:

• Date and time of the incident
• Parking meter number
• Parking meter location
• Description of the problem
• Copy of the meter receipt, if available
• Documentation showing overpayment, such as a copy of the credit card statement, if applicable 

Send your request and supporting documents to:

DOT Parking Administration
Muni-Meter Refunds
34-02 Queens Boulevard
Long Island City, NY 11101

The Department of ¾ÅÉ«ÉçÇø (DOT) will investigate your claim and send you a letter of determination.

You can park at meters without depositing money on Sundays and the following major legal holidays:

• New Year's Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Christmas Day

If you try to pay during these times, your payment will be rejected. The meter will display a "Meter Off, Read Posted Signs" message.

All parking regulations, other than parking meters, remain in effect as posted.

The Department of ¾ÅÉ«ÉçÇø (DOT) has changed signs throughout the City to reflect the current rules, but some signs may still display the old regulation.

When a parking meter is out of service, it will flash a red light and the display message will read "machine out of order." You must use a functional parking meter on the same block or the next block to purchase a parking receipt. In a parking field, purchase a parking receipt from the nearest meter to the broken one.

If all parking meters on the block, on the next block, or in the parking field are all broken or missing, New York City law allows you to park for the maximum amount of time posted for that metered space.

Make sure to document the date, time, and meter numbers in case you need to dispute a parking ticket.

Visit the Parking Meter Complaint or Request page to report a problem with a parking meter.