Elevator or Escalator Code and Permit �� NYC311

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You can get general information on City codes and permits regulating elevator and escalator use, installation, and repair.

Learn more:

Online

By Phone

Call 311 or 212-NEW-YORK (212-639-9675) for help.

In Person

Elevator Unit
280 Broadway, 1st Floor
New York, NY 10007

Starting on June 3, 2024, all existing and new DOB NOW users are required to have an NYC.ID account.

Users will complete a one-time process of creating an NYC.ID account
An NYC.ID account is required to access DOB NOW:
- Build
- Safety
- BIS Options
- Licensing
DOB NOW: Inspections and eFiling account registration is not changing and will not require an NYC.ID account

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