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Gas Service and Billing

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Report lack of gas if you are a tenant in a:

You can request to start, stop or reconnect gas service. You can also request billing or meter information.

If you are a resident or business owner in the Bronx, Manhattan, and parts of Queens (Astoria and northeast Queens), you can get information about gas service and billing support from Con Edison.

If you are a resident or business owner in Brooklyn, Staten Island, and most parts of Queens, you can get gas service and billing support from National Grid.

National Grid Metro New York

National Grid delivers natural gas to businesses and residences in Brooklyn, Staten Island and most parts of Queens.

Additional information and assistance is available:

Online

By Phone

  • Agency: National Grid
  • Division: National Grid Metro New York
  • Phone Number: (718) 643-4050
  • Business Hours: Monday - Friday: 8 AM - 8 PM
  • Staff is available through the automated phone system during business hours for general questions and at all times for emergencies. Automated assistance is also available in Spanish.

National Grid Long Island

National Grid Long Island delivers natural gas to businesses and residences in the Rockaways and Long Island.

Additional information and assistance is available:

Online

By Phone

  • Agency: National Grid
  • Division: National Grid Long Island
  • Phone Number: (800) 930-5003
  • Business Hours: Monday - Friday: 8 AM - 8 PM
  • Staff is available through the automated phone system during business hours for general questions and at all times for emergencies. Automated assistance is also available in Spanish.

If you are a resident or business owner in the Bronx, Manhattan, and parts of Queens (Astoria and northeast Queens), you can get assistance with all gas service-related and billing inquiries from Con Edison.

Online

By Phone

  • Agency: Con Edison
  • Phone Number: (800) 752-6633
  • Business Hours: 24 hours, 7 days a week
  • Staff is available through the automated phone system at all times. Automated assistance is also available in Spanish. Most languages are available through staff.

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