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The City translates school and Department of Education (DOE) documents for parents and guardians at no cost.

Through your child's school, you can request:

Free written translation of documents
Interpretation over the phone through your child's school

The school will provide the translation or interpretation.

Written translations are available in:

Arabic
Bengali
Chinese
French
Haitian Creole
Korean
Russian
Spanish
Urdu

Interpretation over the phone is available in over 240 languages.

Call 311 or 212-NEW-YORK (212-639-9675) for help.

Families can get sign language interpretation services. Contact your school's parent coordinator or the Office of Sign Language Interpreting Services.

Send an email to OSLIS@schools.nyc.gov.

Families can get Translated Individualized Education Programs (TIEPs) in any language. The Department of Education (DOE) provides this service at no cost.

Eligible families must have a child with an IEP who is either:

Currently school-aged (DOE or Charter K-12)
Turning 5 years old in the current calendar year

If eligible, families can get a translation of an IEP:

At their child's school
By submitting a request online or by phone

Once the TIEP is completed, the school's IEP team will arrange delivery to the requesting family.

Online

By Phone

Agency: Department of Education
Division: Translation and Interpretation Unit
Phone Number: (718) 935-2013
Business Hours: Monday - Friday: 9 AM - 5 PM

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