You can make a complaint with the New York State Public Service Commission (PSC) about a gas company.
Before filing a complaint, you should first try to resolve the problem with the gas company directly.
Online
- Agency: New York State Public Service Commission
- Division: Department of Complaints
- Phone Number: (800) 342-3377
- Business Hours: Monday - Friday: 8:30 AM - 4 PM
- Staff is available through the automated phone system during business hours.