HEAP Clean and Tune Benefit �� NYC311

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The application period for the 2024-2025 Clean and Tune benefit closed on Friday, May 9, 2025 at 5:00 PM. Applications that were submitted and received in person or by fax by 5:00 PM, or mail-in applications that were postmarked on or before the closing date met the deadline and must be processed.

Eligible households can receive energy efficiency services including, but not limited to:

Cleaning of primary heating equipment
Chimney cleaning
Minor repairs
Installation of carbon monoxide detectors or programmable thermostats

Benefit amounts are based on the actual cost incurred to provide clean and tune services, up to a maximum of $500. No additional HEAP cash benefits are available.

The application period for the 2024-2025 Clean and Tune benefit closed on Friday, May 9, 2025 at 5:00 PM.

While the application period is open, you can apply for the HEAP Clean and Tune benefit by phone, by fax, or in person at a local HRA Benefits Center.

You can get help with:

Eligibility
Application process
Required documentation

By Phone

Agency: Human Resources Administration
Phone Number: (718) 557-1399
Business Hours: Monday - Friday: 8 AM - 5 PM
You can reach staff during business hours (except for City Holidays). You can get help in most languages. Automated Assistance is available 24 hours a day, 7 days a week.

By Fax

You can fax your completed application to (212) 387-1639 or (917) 639-2900.

In Person

You can apply in person by visiting an HRA Benefits Access Center or at a community outreach site near you.

The Human Resources Administration has 30 business days from the date your application is received to make a decision on your application. A notice is mailed to you when a decision is made on your application.

You can check the status of your HEAP application by phone.

Agency: Human Resources Administration
Phone Number: (718) 557-1399
Business Hours: Monday - Friday: 8 AM - 5 PM
You can reach staff during business hours (except for City Holidays). You can get help in most languages. Automated Assistance is available 24 hours a day, 7 days a week.

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